2009-10-28
Outsmart has provided the international company with an training program called Improved Needs Analysis. The program belongs to the Basic Phase of the Sales Curriculum and aims to provide the sales force with the ability to map the customer’s situation and needs in a highly professional way. An in-depth understanding of the customer’s business is a key to securing more business and finding solutions with the highest possible value.
The target audience consists of Account executives and Sales Support globally. The key focus points of the sales management training are in coaching, assessing the process and the developmental action plans of sales executives.
Outsmart’s genuine B2B sales knowledge, together with experience of increasing the profit from the sales channels in global companies, was crucial when the company appointed Outsmart as partner following a RFQ-process involving training companies from all over the world.
The response from the customer after delivery has been very positive:
“First, I would like to let you and your team knows that we think you have done a great job. We know our standards are likely higher than most and we think that this product is at a level that is at par with some of the best e-learning available in the market. Well done!”